WebAbacus resource Library
Below is a library of the various resources that WebAbacus has to offer. We have summarised these into the following categories:
Training |
Implementation Materials |
'How to...' guides & Manuals |
Case Studies |
Marketing Collateral |
Links
Training Options
You can download an overview of our training options (PDF ~208KB), or select the specific course below for more details:
- Introductory Session
- Summary: A basic introduction to the WebAbacus product intended for managers requiring high-level information from the tool.
- Duration: 1-3 hours
- Download: Introductory Agenda
- User Workshop
- Summary: A general overview of the WebAbacus product intended for those in emarketing, e-commerce, and web site management.
- Duration: One day
- Download: User Workshop Agenda
- Advanced Workshop
- Summary: An in depth workshop, covering the more complex aspects of the WebAbacus product. Intended for data analysts, and those requiring a detailed analysis of their web site(s).
- Duration: Two days
- Download: Advanced Workshop Agenda
- System Administration Workshop
- Summary: An in depth technical session, intended for system/server administrators and developers who will be responsible for an implementation, or externally hosted copy, of the WebAbacus product.
- Duration: One day
- Download: System Administration Workshop Agenda
The above courses, are usually run from dedicated training facilities. However, if you would prefer we can also run the training sessions at your location. Please contact us to discuss your requirements.
Implementation Materials
The WebAbacus implementation process is designed to make the journey towards data driven decision making as easy as possible. During the implementation phases we will send you relevant documentation at the appropriate time. However, if you want to get a head start, then please free to download the following documents:
- WebAbacus Tagging Implementation Guide
- This guide explains how to implement the WebAbacus tag code. Please note that you will receive a pre-configured version of the WebAbacus tag code for your web site, and that you should only make changes to the code if instructed to do so by a WebAbacus consultant.
- Download WebAbacus_Tagging_Implementation_Guide-v301.pdf (PDF ~442KB)
- WebAbacus Server Specification
- This document outlines the minimum and recommended specifications for WebAbacus client deployment. It is, however, highly recommended that any implementation be treated on a case by case basis.
- Download WebAbacus Server Specifications_v4.0.pdf (PDF ~73KB)
'How to...' guides & User Manuals
WebAbacus consultants can implement reports to meet your specific requirements. Once you have received WebAbacus training, you may wish to create new reports yourself. Below are a series of guides with step-by-step instructions on how to create or implement common reporting requirements:
- WebAbacus Interface Overview
- This guide gives a quick overview of the WebAbacus interface and explains common functions such as: date range selection, searching, and dynamic data segmentation using the Single-Click(tm) inteface.
- Download WebAbacus Interface Overview.pdf (PDF ~883KB)
- WebAbacus Standard Reports
- WebAbacus has 50 standard reports all of which are available from the moment of initial implementation (usually within minutes of installation). All the reports can eb cross-segmented allowing for an almost infinite level of analysis straight out of the box.
- Download WebAbacus Standard Reports.pdf (PDF ~310KB)
- Basic report creation
- This guide explains how to create a new report from scratch, including the ability to report on data derived from basic transforms. For example, grouping a series of URLs together into Site Area groupings
- Download New_report_with_Transform.pdf (PDF ~442KB)
- Visit Scoring
- This guide explains how to implement a basic visit scoring technique. Key actions or events are given a score based on their significance to you as an organisation. Visits are then scored based on the actions completed during the visit. For example, the home page may have a score of 5 points, the search results page a score of 10 points, the registration completion page a score of 20 points, and all other pages have a score of zero points. A visit that included all of these actions would therefore score 35 points, whereas a visit that only included the home page would score only 5 points.
- Download visit_scoring-report.pdf (PDF ~1,025KB)
- Geo-IP Location
- WebAbacus Administrator Manual
- This manual is only available to WebAbacus customers - please contact your account manager.
Case Studies / White papers
- ITV Streaming Media
- This case study highlights the use of WebAbacus to analyse streaming media logs, allowing ITV to optimise their online video on demand services.
- Download itv_case study_final.pdf (PDF ~512KB)
- Dabs.com Product Management System
- This case study discusses the use of WebAbacus to power the Endeca product management system. This allowed Dabs.com to create a self optimising product inventory based on product popularity.
- Download dabs_Case_Study.pdf (PDF ~836KB)
- Bloor Research
Marketing Collateral
- WebAbacus 6.0 Feature List
- WebAbacus Interactive Tour
Links
Below are a collection of links to various on-line resources that we feel may be of interest:
- Foviance
- Foviance is a customer experience consultancy to the world's leading brands. We can help you deliver seamless cross-channel capability across websites, telephone, TV and print, focusing on delivering measurable benefits.
- Link to Foviance's web site (opens in new window)
- CMS Watch report
- The CMS Watch web site reports on various on-line tool?, including web analytics. Here is a link to the CMS Watch Web Analytics report including a review of WebAbacus 5.2.
- Link to CMS Watch's Web Analytics Report 2008 (opens in new window)
- Occam’s Razor by Avinash Kaushik
- A great blog written by Avinash Kaushik, author of 'Web Analytics: An hour a day'.
- Link to Occam’s Razor (opens in new window)
- SemAngel by Gary Angel
- A great blog written by Gary Angel, President and CTO of Semphonic
- Link to SemAngel (opens in new window)
- Web Analytics Demystified weblog by Eric T. Peterson
- Lies, Damn Lies...
- The blog of a certain Ian Thomas, of ex-WebAbacus fame, now working for Microsoft's Site analytics
- Link to Lies Damn Lies! (opens in new window)
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